Problem with electric dryer. Victor, the technician is GREAT!! He listened to my description, quickly diagnosed the cause and fixed it. He clearly explained and showed me the cause and made recommendations for other areas that may need attention. I decided to follow his recommendations, which made completer sense. He fixed the issues, did the other items. Our dryer is like new! He checked out our other appliances and let me know their status. He is very professional, knowledgeable, and friendly!