Welcome to Appliance EMT (hereinafter referred to as “we,” “us,” or “our“). We operate the website 911applianceemt.com (the “Website”), which provides appliance repair services across multiple states in the United States (the “Service”). This Privacy Policy explains how we collect, use, maintain, and disclose information from users (“User(s)”) of the Website.
By accessing or using our Website and/or Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with its terms, please do not use or access our Website or Service.
We collect various types of data to provide and improve our Service:
We may collect personally identifiable information such as:
Name
Email address
Phone number
Physical address (including service locations in various U.S. states)
Device details (browser type, version, device type)
Includes:
IP address
Browser and device info
Pages visited
Date/time of visit
Time spent on pages
Diagnostic data
By opting in to receive SMS messages from Appliance EMT, you consent to:
Message and data rates may apply
Reply “HELP” for assistance or “STOP” to opt out
We do not share or sell phone numbers or SMS data with third parties for marketing. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Carriers are not liable for delayed or undelivered messages.
We may use your data to:
Provide and maintain our Service
Communicate updates or important information
Offer customer support
Improve our website and services through analytics
Detect and resolve technical issues
Send you promotions or service announcements (unless opted out)
We may disclose Personal Data in good faith to:
Comply with legal obligations
Protect Appliance EMT’s rights or property
Investigate or prevent fraud or misuse
Ensure user/public safety
Defend against legal claims
We implement commercially acceptable measures to protect your data. However, no internet transmission or storage method is 100% secure. We cannot guarantee absolute security.
Our Website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their Privacy Policies independently.
Our Service is not intended for anyone under 13. We do not knowingly collect Personal Data from children. If you believe your child has submitted data, contact us and we will promptly delete it.
Depending on your jurisdiction, you may have rights to:
Restrict or object to its processing
Withdraw consent at any time
To exercise any of these rights, please contact us at the address below
We process and store data in the United States. If you access our Website from another country or state, your data may be transferred and processed in jurisdictions with different data protection laws. By submitting your information, you consent to this transfer.
We may update this policy periodically. Any changes will be posted here. Continued use of our Website or Service after updates constitutes acceptance of the revised Privacy Policy.
By opting in to receive text messages from Appliance EMT, you agree to receive service-related and promotional text messages, including appliance repair scheduling, appointment updates, technician arrival information, customer support, service reminders, special offers, discounts, and promotional updates.
Message frequency may vary. Message and data rates may apply.
Reply HELP for help or STOP to opt out.
For support, contact Service@911ApplianceEMT.com or call 877-649-9777.
Carriers are not liable for any delayed or undelivered messages.
View our Privacy Policy at: https://www.911applianceemt.com/privacy
Improper Installation:
Appliance EMT is not liable for any appliance that has been improperly installed by a third party or non-qualified professional. If we encounter an appliance that was not installed according to manufacturer guidelines or local codes, we reserve the right to decline service or proceed with service at your own risk. We are not responsible for reinstalling any appliance in the same improper manner, and doing so may void your manufacturer or third-party warranty.
Improper Maintenance:
Failure to properly maintain your appliance may void any warranty, including ours. We encourage all customers to follow the manufacturer’s maintenance guidelines.
Refrigerant Disclaimer:
There is no warranty on refrigerant recharges, as leaks and related issues may be caused by pre-existing conditions or non-visible internal failures.
Diagnosis Limitations:
Some appliance issues may not be immediately detectable and may require follow-up visits. Our initial diagnostic does not guarantee detection of all underlying or future issues.
Damage or Access Issues:
We are not responsible for:
Parts and Labor Warranty:
Unless otherwise stated by the technician, all repairs include a 90-day warranty on parts and labor. This warranty is void if the appliance is altered, misused, or serviced by a third party after our visit.
Customer Responsibility:
It is the customer’s responsibility to ensure safe and proper operation of the appliance after service. Please notify us within 48 hours if you experience issues following a repair so we can address them promptly.
Third-Party Products and Warranties:
We are not responsible for warranties provided by appliance manufacturers, extended warranty companies, or third-party parts suppliers.
If you have questions about this Privacy Policy or how we manage your data, please contact us at:
Email: Service@911ApplianceEMT.com
Phone: 877-649-9777
Mailing Address: 3280 McEver Rd, Buford, GA 30518
Fill out the form below, and we will be in touch shortly.
—– Receive —–
Your Repair or Maintenance Service.
Offer expires August 31th, 2026
Valid on eligible service fees booked & completed by August 31, 2026. Excludes diagnostic/service call fees and parts. Active across all 12 service states.
the Breakdowns!
—– Receive —–
your Repair or Maintenance Service. Offer expires July 31th, 2026
Valid on eligible service fees booked & completed June 8 thru – July 31, 2026. Excludes diagnostic/service call fees and parts. Active across all 12 service states.
the Breakdowns!
—– Receive —–
your Repair or Maintenance Service. Offer expires June 30th, 2026
Valid on eligible service fees booked & completed June 8–30, 2026. Excludes diagnostic/service call fees and parts. Active across all 12 service states.