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What our customer's are saying!
After my 2nd experience with this TERRIFIC company, it confirmed my belief that they are the only game in town. Bobby again was spot on with the diagnosis with my ailing (and NOT old, but of course out of warranty) refrigerator, and even had the part we needed in his truck! Don't waste your time on the other guys - everyone on this team is a ROCKSTAR!
Victor came out this morning on time to inspect my LG washer. I appreciated that he was wearing a mask and booties. After his inspection of my washer I was torn between a repair or new device based on the cost. My LG washer is 4 years young. We may decide to purchase a new washer. If so I will probably purchase a different brand instead of LG. I could not have located a better company or associate. I will call them if I have a future need. Victor was great to work with. He was very detailed when answering my questions (I had a ton to ask) and was available when I called him after the visit. I appreciated his honesty and professionalism. Thank you Victor.
I have relied on Appliance EMT twice now - to repair a dryer and then to repair the circuit board of a freezer. I will certainly used them again. William serviced us both times. He was always prompt. He was extremely courteous and friendly. He is very knowledgeable and took the time to explain the problems and the options to fix. In one case he had the dryer part and fixed it immediately. The other time he had to order but then returned to fix it earlier than estimated. Great professionalism. I highly recommend Appliance EMT.
Needed washer repaired. Found a recommendation from a neighbor who had used Appliance EMT. Daniel was prompt, polite and efficient. He diagnosed the problem quickly and found the replacement part locally. He drove across town to pick- up the part and came back the same day to finish my repair. Very happy with the service and reasonable fees. Will use them again when I need appliance repairs. Thanks!
We had a great experience with this company! William was very professional, prompt and knowledgeable. He took great care in his work and was very friendly. I received a call back right away and had an appt. scheduled the next day. He had the part to our dishwasher in his vehicle so was able to fix the problem immediately. Nice work!
Problem with electric dryer. Victor, the technician is GREAT!! He listened to my description, quickly diagnosed the cause and fixed it. He clearly explained and showed me the cause and made recommendations for other areas that may need attention. I decided to follow his recommendations, which made completer sense. He fixed the issues, did the other items. Our dryer is like new! He checked out our other appliances and let me know their status. He is very professional, knowledgeable, and friendly!
Beyond a doubt this is the best appliance repair service call I have ever encountered. On time, professional, friendly and showed me pictures of what the problem was, repaired it quickly and at a fair and reasonable price. This type of "above & beyond" service is what people want and often don't get. I live in a twenty-year old house and will call Appliance EMT for any and all future appliance repair service requited and I will ask for Victor, a truly awesome and helpful repairman. Robert A.
We were very pleased with Appliance EMT! They were able to get someone out to us the same day that we called and our service tech, William, was AWESOME! He was super knowledgeable, polite, friendly, and took his time answering every question I had. We will definitely be using them for all of our future appliance needs.
I started to take apart my dryer but ran out of time over the weekend so I did some research online and chose Appliance EMT based on their reviews. Called and left a message on Sunday and got a call back early Monday from Bobby with an estimated arrival time for Daniel the tech. Daniel called to tell me he was on his way, showed up and diagnosed the issue, left to pick up the part and was back later that afternoon to replace the part, button up the dryer and get us going with our weekly wash and dry. Bobby was great on the phone and Daniel was great onsite - would recommend their service and use them again if needed...
William came to our house and was able to fix everything on the same day. I’m incredibly pleased with the work done and with William’s friendly demeanor. I would highly recommend not only the company but William as well. I’ll request him personally if and when we need Appliance EMT to fix any other appliance.
Whew! Isn’t it great when you find a service contractor that you can trust! Someone who is professional , thoroughly knowledgeable, honest, reliable and uses common sense. My husband and I feel that way about Appliance EMT and the owner, Bobby. He was recommended to us and we are so glad he was. He honors his word and offers practical solutions helping make the decision about replace or repair easier. We feel confident recommending Appliance EMT to you as we have to our neighbors.
Bobby did a great job for me. I have a basement dehumidifier that no company except Appliance EMT would even return my calls regarding a freon recharge. Apparently no one likes to work on dehumidifiers. Bobby's interest in helping me was genuine. He came out and did the job. He even came back 2 months later when I had another problem with it and fixed that. Refused to charge me for parts I didn't need! How often does that happen these days. Highly recommend him!
Bobby was Great! He called to let us know he was on the way He diagnosed the problem with the dryer quickly. He explained what happened and why. He even showed us that the aluminum vent was too long and trimmed it to the correct length. He didn't even mind my husband and me watching what was going on and asking questions . We will definitely call Appliance EMT again.
Highly recommended. Came out late on a Friday evening to accommodate our schedule. Initially we thought oven would need to be replaced at a cost of $2000, or repaired for $900 but with a two week delay getting part refurbished. But instead they dug a little deeper and found a wiring issues that was fix immediately at a fraction of the cost. Really appreciated the promptness, professionalisms and honest this company displayed. Could not be happier. Mark in Buford
Wow! I am very pleased! My dryer quit working this morning and I was panicked because I’m about to go out of town and need to do lots of laundry. I had called a couple of repairs companies and left messages. The first company called back and said they could have a technician out the next morning. It would be a $65 service fee and the price of the service fee would be part of the repair price should they do the work. I then received a call from Appliance EMT. When I told the guy what was wrong, he said that it was probably just the knob, instructed me how to look to see if it was cracked, and then told me to take one of the other knobs and fit it on that one to see if it worked. It did!! He stayed on the phone while I tried it and said that I could find a replacement knob on Amazon for around $6! I appreciate the honesty and it saved me a lot of money. I will call them in the future for all of my appliance repair needs! It’s worth it to do business with someone you trust!
Your service Tech Bobby came out to repair our washing machine and he provided the best customer service I have recieved from any person at any company. I honestly can not say enough, He went above and beyond to make sure our experience with your company was nothing short of excellent and I can say beyond a shadow of a doubt he accomplished that goal. I will recommend this company to anyone who needs appliance repairs. Again, thank you so much. And thank you again Bobby. (I originally called SEARS Home Repair and they didn't show up on my original appointment which was an 8am -5pm window after getting an outrageous quote on parts and labor the next day, the Tech refused to give my wife his name and just left, absolutely worst customer service at SEARS).
I was very pleased with the service from Appliance EMT. Bobby immediately responded to my on-line service request and was able to come to our office the next day to repair our dishwasher. He was very professional and quickly diagnosed and fixed the problem. He was in and out of our office within 30 minutes, leaving a very satisfied customer behind. We will definitely use Appliance EMT again, if needed.
I can't begin to say how great working with Appliance EMT was. Bobby called me not long after I submitted a request for service online and scheduled our appointment. When he arrived he was super nice and informative. I had several appliances that needed repair and he took his time reviewing each with me. Parts had to be ordered and on the day he came to fix the items our appointment was later. Bobby ended up being here until 10pm getting everything done. He never seemed frustrated that it was so late. He explained and showed me everything he was doing. I am so happy to have everything working properly again. If you need any repair work done, these are your guys. They are awesome and we will be calling them again!
Technician responded to HomeAdvisor request within 15 minutes. Made appointment for the next day. Showed up on time, detected problem, had replacement part, installed it, tested dryer and was done in 30 minutes. Technician was polite and friendly. What more can you ask for. Great service.
I called appliance EMT and spoke with Bobby. I told him about the problem with my refrigerator. He said that he could cone over that afternoon. He arrived at the estimated time and was very professional. He explained the problem with the refrigerator and he fixed it right then. I love that there is a warranty with his work. I am very pleased with work.
Appliance EMT technicians proved to be excellent specialists in appliance repair when it came to solving my freezer dilemma. They were able to identify the problem and fix it the same day - I had a working freezer again within hours of placing a service call. Just wanted to recommend this great company to all and share my story.
When my dishwasher wasn’t working, I heard about Appliance EMT from a friend who had used their services before and was very happy. I must say that I was very surprised at their courteous and friendly approach, their quick work and affordable prices. I’m more than happy to spread the word. Thank you Appliance EMT!
Bobby was great! He called me before the estimated arrival time to tell me that he would be early which was awesome. We was very professional and once he found the problem he showed me what he was doing to fix it and why the problem occurred. The problem was with a Frigidaire freezer. And it was fixed before he left!
Areas We Service
- Alpharetta Ashford Dunwoody Braselton Buford Chamblee Cumming Doraville Duluth Dunwoody Gainseville
- Hoschton Johns Creek Lawrenceville Marietta Norcross Oakwood Roswell Sandy Springs Sugar Hill Vinings
Appliances We Repair
Dishwasher Dryer Freezer Garbage Disposal Ice Machine Ice Maker Oven
Range Hood Refrigerator Stove Trash Compactor Washer Wine Cooler